Shipping policy
Shipping Policy – Noor Perfumes
Effective Date: [Insert Date]
Thank you for shopping with Noor Perfumes. We are committed to delivering your order safely and on time. Please review our Shipping Policy below.
Order Processing
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed on Sundays or public holidays will be processed on the next business day.
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During peak seasons, sales, or promotional events, processing times may be slightly longer.
Shipping Time
Estimated delivery times are:
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Within India: 3–7 business days
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Remote Locations: 5–10 business days
Delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.
Shipping Charges
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Shipping charges are calculated at checkout based on your delivery location and order value.
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Free shipping may be offered on eligible orders during promotions or above a specified order value.
Order Tracking
Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking number and courier details, allowing you to track your shipment.
Delivery
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Please ensure your shipping address and contact details are accurate when placing your order.
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Noor Perfumes is not responsible for delays or failed deliveries caused by incorrect or incomplete address information.
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If a delivery attempt is unsuccessful, the courier may attempt redelivery or return the package to us.
Damaged or Missing Orders
If your order arrives damaged, incomplete, or appears to have been tampered with:
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Contact us within 48 hours of delivery.
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Provide your order number and clear photos of the package and product.
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We will investigate the issue and arrange a suitable resolution.
International Shipping
Currently, Noor Perfumes ships only within India.
If international shipping becomes available, this policy will be updated accordingly.
Order Changes & Cancellations
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Orders can be modified or cancelled only before they have been shipped.
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Once an order has been dispatched, it cannot be cancelled or modified.
Contact Us
For any shipping-related questions, please contact us:
Noor Perfumes